International Conference on Electronic Banking

• Outsourcing/process modelling
  Business process reengineering, continuous improvement
  Financial performance
  Marketing, customer service/support/relationship management
  Training and education
  Business strategy alignment, social/business networking
  IT government/strategy, security and control
  Push/pull/adaptive/personalised/ubiquitous/grid technologies
  Web 2.0/semantic web, e-banking applications/portals
  Free/open source software, intelligent agents
  Content/knowledge management systems, metadata/content standards
  Emerging technologies/tools, new generation applications
  E-banking practices/adoption/benchmarking/case studies
  Domain applications, front/back office
  Challenges/roadmaps for the future